MLA
Sonnenwald, Diane H. "Management of Cognitive and Affective Trust to Support Collaboration." Encyclopedia of Information Science and Technology, First Edition, edited by Mehdi Khosrow-Pour, D.B.A., IGI Global, 2005, pp. 1864-1869. https://doi.org/10.4018/978-1-59140-553-5.ch329
APA
Sonnenwald, D. H. (2005). Management of Cognitive and Affective Trust to Support Collaboration. In M. Khosrow-Pour, D.B.A. (Ed.), Encyclopedia of Information Science and Technology, First Edition (pp. 1864-1869). IGI Global. https://doi.org/10.4018/978-1-59140-553-5.ch329
Chicago
Sonnenwald, Diane H. "Management of Cognitive and Affective Trust to Support Collaboration." In Encyclopedia of Information Science and Technology, First Edition, edited by Mehdi Khosrow-Pour, D.B.A., 1864-1869. Hershey, PA: IGI Global, 2005. https://doi.org/10.4018/978-1-59140-553-5.ch329
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