Manager Hopefulness When Seeking to Acquire Change Solutions: Buyer Beware! Critical Reflections on “Best Practice” Change Management Consultancy in the Netherlands

Manager Hopefulness When Seeking to Acquire Change Solutions: Buyer Beware! Critical Reflections on “Best Practice” Change Management Consultancy in the Netherlands

Wouter ten Have (Vrije Universiteit Amsterdam, The Netherlands), Ernst Graamans (Vrije Universiteit Amsterdam, The Netherlands) and Steven ten Have (Vrije Universiteit Amsterdam, The Netherlands)
DOI: 10.4018/978-1-5225-6155-2.ch046

Abstract

Within this case history, the authors identify and critically reflect upon the problems of commonly used “best practice” OCD-related perspectives and change management approaches that are sold to managers by many outside-management consultancy firms. These approaches are myopically copied from one organization to another based on their initial success, but often lead to the failure of many OCD initiatives. Based on their experiences as evidence-based change consultants in the Netherlands, the authors subsequently present the advantages and drawbacks of “best practice” change agency and argue the case for EBOCD.
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Critique Of ‘Best Practice’ Change Management Approaches To Ocd

In the following we will succinctly address the problems we have identified in the field of OCD and in our change management practice, mainly in relation to eminence, providence, and a vicious deadlock of supply and demand. More insight into these dynamics will enable us to break free from the tendencies that limit us and work towards approaches that are both practical, context-sensitive and based on actual evidence.

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