MLA
Ash, Colin G. and Janice M. Burn. "Managing E-Business Change." Encyclopedia of E-Commerce, E-Government, and Mobile Commerce, edited by Mehdi Khosrow-Pour, D.B.A., IGI Global, 2006, pp. 729-735. http://doi:10.4018/978-1-59140-799-7.ch117
APA
Ash, C. G., & Burn, J. M. (2006). Managing E-Business Change. In Khosrow-Pour, D.B.A., M. (Ed.), Encyclopedia of E-Commerce, E-Government, and Mobile Commerce (pp. 729-735). IGI Global. http://doi:10.4018/978-1-59140-799-7.ch117
Chicago
Ash, Colin G., and Janice M. Burn. "Managing E-Business Change." In Encyclopedia of E-Commerce, E-Government, and Mobile Commerce. edited by Mehdi Khosrow-Pour, D.B.A., 729-735. Hershey, PA: IGI Global, 2006. http://doi:10.4018/978-1-59140-799-7.ch117
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