MLA
Ganguly, Shantanu and Shweta Pandey. "Managing Change in Reference and Information Services in Digital Environment." Developing Sustainable Digital Libraries: Socio-Technical Perspectives. IGI Global, 2010. 160-183. Web. 25 Apr. 2018. doi:10.4018/978-1-61520-767-1.ch009
APA
Ganguly, S., & Pandey, S. (2010). Managing Change in Reference and Information Services in Digital Environment. In T. Ashraf, J. Sharma, & P. Gulati (Eds.), Developing Sustainable Digital Libraries: Socio-Technical Perspectives (pp. 160-183). Hershey, PA: IGI Global. doi:10.4018/978-1-61520-767-1.ch009
Chicago
Ganguly, Shantanu and Shweta Pandey. "Managing Change in Reference and Information Services in Digital Environment." In Developing Sustainable Digital Libraries: Socio-Technical Perspectives, ed. Tariq Ashraf, Jaideep Sharma and Puja Anand Gulati, 160-183 (2010), accessed April 25, 2018. doi:10.4018/978-1-61520-767-1.ch009
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