Managing the Performance of Highly Mobile Skilled Individuals in Hi-Tech Firms

Managing the Performance of Highly Mobile Skilled Individuals in Hi-Tech Firms

Samarendra Kumar Mohanty (Indian Institute of Technology Kharagpur, India) and P. ArunPrasad (P. ArunPrasadIndian Institute of Technology Kharagpur, India)
DOI: 10.4018/978-1-4666-1646-2.ch013
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The change in business terrain is accelerated by globalization, which has opened many avenues of growth. To survive in this environment, the organization requires alignment of its strategic goals and available human resources. The need is to manage the performance of the employee, who is the most important resource of the organization. The focus has now shifted to the highly skilled workforce in order to leverage technology. This chapter highlights the studies conducted on the factors affecting the people in the workplace. While some researchers have defined what it means to be a skilled employee, other researchers have provided their views on the inequity, identity, compensation, meaning of work and international policy and approach of various countries for workers. This study also came across various aspects of migration of skilled workers studied by number of researchers. The current research provides solutions in the form of requisites to improve performance of skilled employees, which will be especially useful to multinational corporations operating in the hi-tech sector. The validity of the factors can be judged from the research conducted across the continents that includes major industrialized countries in the world. It looked into the work practices followed in these countries. The chapter provides research propositions based on the literature reviewed.
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2. The Need For The Study

Number of researches have been conducted previously on the need for work and what it means in the life of the individual concerned. Also studies have been made on the needs of the workers in both traditional and hi-tech industries. These studies are an attempt to understand the needs of the individuals involved in these industries. These have been made necessary considering the volatile business environment that current market forces have created. This results in creation of a complex interaction of internal and external factors. Also the individual has to perform in the work place which is not limited to a single location, but spread across the world. In today’s scenario the organizations have to keep moving just to retain their position. To get ahead of others the need is to integrate the resource based view with the market based view that stretches beyond the norms of existence to the realms of global triumph in the field of operation. The objective of this research is twin fold. The first one is to explore the dynamics of mobility of skilled individuals and the factors leading to this and the second is the management of the performance of these highly mobile skilled individuals working in the high tech industries. Challenges for hi-tech industries are due to the very nature and type of business environment it operates and the skilled associates it chooses to engage. On one hand they bring the required competence and agility to the organization and on the other the previous boundaries of ethnicity or nationality it breaks in the process of creating a flexible and hyper competitive organization. The solutions are aimed at the creation of ultimate high performing system. The attempts made across the continents in this regard, present an opportunity for creation of a new performance management platform that enables the creation of core competence for the hi-tech organization.

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