MLA
Preussler, Annabell and Michael Kerres. "Managing Social Reputation in Twitter." Digital Identity and Social Media. IGI Global, 2013. 91-103. Web. 14 Dec. 2019. doi:10.4018/978-1-4666-1915-9.ch007
APA
Preussler, A., & Kerres, M. (2013). Managing Social Reputation in Twitter. In S. Warburton , & S. Hatzipanagos (Eds.), Digital Identity and Social Media (pp. 91-103). Hershey, PA: IGI Global. doi:10.4018/978-1-4666-1915-9.ch007
Chicago
Preussler, Annabell and Michael Kerres. "Managing Social Reputation in Twitter." In Digital Identity and Social Media, ed. Steven Warburton and Stylianos Hatzipanagos, 91-103 (2013), accessed December 14, 2019. doi:10.4018/978-1-4666-1915-9.ch007
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