Managing the Chaos and Complexities of Informal Organizations for the Effectiveness of Schools as Formal Organizations

Managing the Chaos and Complexities of Informal Organizations for the Effectiveness of Schools as Formal Organizations

Sa'adu Isa Bashar (Sokoto State University, Nigeria) and Zayyanu Sambo (Shehu Shagari College of Education, Nigeria)
Copyright: © 2016 |Pages: 10
DOI: 10.4018/978-1-5225-0460-3.ch007
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Informal organizations in education are those groups or unions that are spontaneously formed within the educational institutions by the members of staff, students and tradesmen for the realization of their identified goals. Those groups, in spite of their advantages, are chaotic and complex in nature as they are bound to bringing about frustration to the top or line mangers of the schools, encourage negativism, generate inter-personal and group rivalries, resist changes, cause harassment to certain employees, promote rumor mongering and promote dissatisfaction among employees. All of these deter the smooth operation and management of schools which if care is not properly taken may result to institutional entropy. The chapter puts forward some future trends for managing complexity of informal organizations by contending that, educational managers should employ approaches of cooptation, divide and rule, control of information, control of reward, displacement and control of meeting for the management of those groups.
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There never exist variables of informal organizations except in the existence of formal organizations where human and material resources relate and work interdependently for goals. This is why Sharma (2003) defined organization as both a structure and a process. As a structure, it is the structure of human relationships which include both formal and informal that affects the behavior of employees. Hence, it is a systematic combination of people, functions and facilities. It is the framework within which people work and live together for the achievement of predetermined goals. As a process, organization involves a process of establishing harmonious relationship between departments, activities and human resources which defines the functions of all employees of an organization, decides their authorities and establishes relationship among them. Saleemi (2011) also sees organization as a structure of relationships among Individuals. It is basically a group of people formed to accomplish some common objectives.

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