Manufacturing Social Responsibility Benchmarks in the Competitive Intelligence Age

Abstract

The themes explored elsewhere in this volume, on the intersection between information technology and social responsibility, take on new shapes when considered in the context of competitive intelligence. Using the (probably) apocryphal Thomson-Raytheon story as a launching point, this chapter will explore the emergence of social responsibility benchmarks in the competitive intelligence age. This analysis is heavily flavored by my own experiences trying to understand the French approach to competitive intelligence. The paper reviews attempts by competitive intelligence agents in the US and France to manufacture Social Responsibility benchmarks in the contexts of covert operations, competitive strategy, corporate intelligence, economic security, economic intelligence, and economic warfare. The conclusion of the paper will argue that the construction of social responsibility is a local-level human accomplishment, not a global-level rational standard. Furthermore, the paper implies that the burden of social responsibility lies more heavily on the successful economic oppressor than the unsuccessful economic resistance.