MLA
Heiskala, M. "Mass Customization with Configurable Products and Configurators: A Review of Benefits and Challenges." Mass Customization Information Systems in Business, edited by Thorsten Blecker and Gerhard Friedrich, IGI Global, 2007, pp. 1-32. https://doi.org/10.4018/978-1-59904-039-4.ch001
APA
Heiskala, M. (2007). Mass Customization with Configurable Products and Configurators: A Review of Benefits and Challenges. In T. Blecker & G. Friedrich (Eds.), Mass Customization Information Systems in Business (pp. 1-32). IGI Global Scientific Publishing. https://doi.org/10.4018/978-1-59904-039-4.ch001
Chicago
Heiskala, M. "Mass Customization with Configurable Products and Configurators: A Review of Benefits and Challenges." In Mass Customization Information Systems in Business, edited by Thorsten Blecker and Gerhard Friedrich, 1-32. Hershey, PA: IGI Global, 2007. https://doi.org/10.4018/978-1-59904-039-4.ch001
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