Measurement of the Staff Resilience of the Technological Institute Lázaro Cárdenas

Measurement of the Staff Resilience of the Technological Institute Lázaro Cárdenas

José G. Vargas-Hernández, Ofelia Barrios-Vargas, Sergio Mercado-Torres
DOI: 10.4018/978-1-5225-7074-5.ch002
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The objective of this chapter is to show the importance and measurement of the resilience of the personnel of the Technological Institute of Lázaro Cárdenas Michoacán in scale of Resilience Mexican (RESI-M). An analytical review is made about resilience, with emphasis on central aspects such as its origin, definition, and the factors that determine the application of resilience, indicators, and disruptive situations. The models that establish different authors, classified in size and factors of resilience, follow different patterns according to sex, age, and schooling. A group of 100 top-level teachers was evaluated. The authors conclude that the level of resilience in women and men is significant.
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Conceptual Theoretical Background

The term resilience comes from the Latin of the word “resilio”, which means to go back, to jump and to rebound (Kotliarenco, Cáceres and Fontenecilla, 1997). Resilience is the resistance of a body, or the ability of a material to regain its original shape after summited to pressure. This concept comes from the area of physics and chemistry and civil engineering. It subsequently was adapted to different disciplines:

  • 1.

    In the social sciences and in the pedagogical area, it is considered as the capacity that communities or populations can have to face difficulties and be strengthened.

  • 2.

    In the health sciences, studying clinically the relationship of stress in therapeutic processes.

  • 3.

    In ecology, in the recovery of an ecosystem and in climatological disasters, but above all to indicate the capacity for recovery.

  • 4.

    In administrative sciences (Atehortúa 2002, p.49) shows organizational survival speaking in terms of flexibility and adaptability at the group and individual levels.

  • 5.

    In the business field, this solves the problems of the globalized market. These disruptive situations can be in finances, production, sales and quality, among others. Business resilience is the ability of organizations to face moments of adversity and adapt quickly to changes and finally relates the resilience of people with business.



The concept of resilience links through adversity, since this is the reason why the human being develops the process of facing, overcoming and transforming it, in an opportunity that leads him to submit it and such process is called resilience. Table 1 describes different definitions.

Key Terms in this Chapter

Measurement: Action to measure. Measure those results from this action.

Organizational Resilience: It is the ability of an organization to anticipate, prepare, respond, and adapt to exponential change and sudden interruptions to survive and thrive. It goes beyond risk management, towards a more holistic vision of health and business success.

Scale: Proportional system used to indicate the correspondence between the size of an object on a plane and its actual size.

Protection: Action to protect or prevent a person or a thing from receiving damage or from reaching something that produces it. Help for a person or a thing to be in good condition.

Technological Institute: Technological or polytechnic institute, or even polytechnic school, is a high-level educational institution specialized in the teaching and learning of technologies.

Staff: Set of people who form a body or study team, information, or advice in a company or organization.

Resilience: In psychology, the ability of a person to overcome traumatic circumstances such as the death of a loved one, an accident, etc.

Lazaro Cardenas: A municipality and city locations in the South coast of the State of Michoacán, Mexico.

Disruptive Behavior: Refers to antisocial behavior of persons characterized by a very marked break with respect to behavior patterns and accepted general or social values, which may threaten harmony and even the survival of people through hostile and provocative actions that encourage the disorganization of interpersonal and group activities.

Risk: Possibility of a mishap or misfortune, of someone or something suffering harm or damage. Situation in which that possibility can occur.

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