Measuring Organizational Learning as a Multidimensional Construct

Abstract

The traditional way of measuring learning as a result has been through the so-called learning and experience curves. The learning curves, developed within the production framework (Levitt & March, 1988), relate the manufacturing cost of a product to the accumulated experience in its production. This establishes that its cost decreases as the number of units made increases. At first, although this relationship was limited to the direct labour cost, it later extends to the total production cost.