MLA
Panwar, Upendra Singh. "Measuring Service Quality Dimensions in Nationalized and Private Banks." Web-Based Services: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, IGI Global, 2016, pp. 1774-1785. https://doi.org/10.4018/978-1-4666-9466-8.ch078
APA
Panwar, U. S. (2016). Measuring Service Quality Dimensions in Nationalized and Private Banks. In I. Management Association (Ed.), Web-Based Services: Concepts, Methodologies, Tools, and Applications (pp. 1774-1785). IGI Global. https://doi.org/10.4018/978-1-4666-9466-8.ch078
Chicago
Panwar, Upendra Singh. "Measuring Service Quality Dimensions in Nationalized and Private Banks." In Web-Based Services: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, 1774-1785. Hershey, PA: IGI Global, 2016. https://doi.org/10.4018/978-1-4666-9466-8.ch078
Export Reference