Meeting Czech Knowledge Management Challenges Head-On: KM-Be.At-It

Meeting Czech Knowledge Management Challenges Head-On: KM-Be.At-It

Richard Brunet-Thornton (IMCA/GARC, UK) and Vladimír Bureš (University of Hradec Kralove, Czech Republic)
DOI: 10.4018/978-1-61692-886-5.ch002
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Abstract

In the Czech Republic, Knowledge Management-related problems occur at all knowledge stages with difficulties more predominant at an organisational level. In principal, they originate from the lack of an utilisable and detailed KM implementation methodology; varying perceptions of KM coupled with the notion, that KM equates and is limited to information technologies and the like. As a reaction to these problems, the Faculty of Informatics and Management at the University of Hradec Králové (FIM UHK) developed a new KM implementation methodology. It aims to provide interested parties with a set of ground rules distributed among a number of phases. Further development is underway to elaborate the method by integrating project management tools, benchmarking exercises and critical success factors. Despite this endeavour, there is an on-going need for further research given the reality that small and medium sized enterprises constitute the majority of organisations in the Czech Republic.
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Bureš and Čech (2008) identify four knowledge levels depicted in Figure 1. It describes the overall environment wherein knowledge-related activities arise. Each level differs from the other in many aspects. An increase of the resolution of any one level permits the discovery of another. Exemplars of this refinement are particular economic sectors (tourism, engineering, telecommunications, and education), or clusters that have different knowledge needs, utilisable tools, techniques and procedures. They are frequently uncovered between the national and the organisational level demonstrating that the demarcation between levels is ambiguous.

Figure 1.

Knowledge levels (adopted from (Bureš, 2009))

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