Metaverse Platforms and Entrepreneurs' Emotional Intelligence and Co-Creation Towards Quality Delivery in the Service Industry: New Normal

Metaverse Platforms and Entrepreneurs' Emotional Intelligence and Co-Creation Towards Quality Delivery in the Service Industry: New Normal

Marirajan Murugan, M. N. Prabadevi
Copyright: © 2024 |Pages: 30
DOI: 10.4018/979-8-3693-3358-7.ch011
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Abstract

The industrial revolution is facilitated by metaverse platforms, which encompass and integrates artificial intelligence (AI), machine learning methodologies (ML), augmented and virtual reality (AVR), industrial internet of things (IIoT), digital business transformation, and cloud computing services in the oil and gas service industries. The researchers conducted a literature analysis, analyzing case studies and concept studies from original equipment manufacturers (OEMs) and oil and gas operational service businesses. This research investigates the correlation between metaverse platforms, emotional intelligence, co-creation, and autonomous systems in relation to project quality and delivery throughout the Industrial Revolution. Scientists undertook an empirical investigation to comprehend the effects of metaverse platforms and entrepreneurs' emotional intelligence in the oil and gas industry during the Industrial Revolution.
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Definition, Literature Review And Methodology

Oil and Gas Service Industry

Figure 1.

Shows primary consumption by fuel from 1965 to 2035

979-8-3693-3358-7.ch011.f01

The upstream, midstream, and downstream sectors are the three main divisions of the oil and gas services industry. Oil prices dropped from $147 to $69 as a result of international business and political factors. The operating company's main goal is to maximize its projected CAPEX and use the newest digital technologies to optimize operations and save costs. Fig. 1 shows energy consumption from 1965 up to 2035.Robots and drone applications in the Oil and gas industry (Onshore and Offshore) are shown in Fig-2.

Figure 2.

Shows oil and gas plant operations with a metaverse platform and autonomous system (robots and drones)

979-8-3693-3358-7.ch011.f02

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