Methodology to Support Supply Chain Integration a Business Process Perspective

Methodology to Support Supply Chain Integration a Business Process Perspective

Jaime Palma (Instituto Tecnologico Autonomo de Mexico, Mexico)
DOI: 10.4018/978-1-7998-0945-6.ch010


This chapter explains and describes a detailed framework based on integrating a number of different methodological strands from the literature. A literature review was conducted in three different domains - business process re-design, supply chain re-design and e-business process design-. The literature review revealed potential for integrating elements of a number of different methods and techniques found in different methodological strands into a framework for conducting Business Process Re-design (BPR) to support Supply Chain Integration (SCI).The proposed BPR methodology can be applied in any company or sector; methods and techniques incorporated are not specific to any sector.
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The supply chain has grown in importance as a source of competitive advantage among companies across different sectors. Companies have been facing a new competitive environment due to changes brought by the globalization of markets, characterized by an increase in the number of competitors, shorter product life cycles and changing customer demand. Therefore, many companies are aiming to achieve competitiveness by improving their supply chains. Accordingly, integration of the supply chain has gained importance as a key issue in supply chain management (SCM). When integration is achieved, the supply chain operates as a single entity driven directly by customer demand. The more integration across the supply chain, the easier to balance supply and demand. Additionally, integration allows synchronization among supply chain partners and well-coordinated flows of materials. SCI is also attractive because it allows reduction of the bullwhip effect and brings a number of operational benefits such as reduction of supply chain costs, lead time and risks.

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