MLA
Dalcher, Darren. "Methods for Understanding IS Failures." Encyclopedia of Information Science and Technology, First Edition, edited by Mehdi Khosrow-Pour, D.B.A., IGI Global, 2005, pp. 1931-1937. http://doi:10.4018/978-1-59140-553-5.ch341
APA
Dalcher, D. (2005). Methods for Understanding IS Failures. In Khosrow-Pour, D.B.A., M. (Eds.), Encyclopedia of Information Science and Technology, First Edition (pp. 1931-1937). IGI Global. http://doi:10.4018/978-1-59140-553-5.ch341
Chicago
Dalcher, Darren. "Methods for Understanding IS Failures." In Encyclopedia of Information Science and Technology, First Edition. edited by Mehdi Khosrow-Pour, D.B.A., 1931-1937. Hershey, PA: IGI Global, 2005. http://doi:10.4018/978-1-59140-553-5.ch341
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