The state of the art includes the field of 3D virtual worlds involving intelligent agents and collaborative learning with emphasis on the environment and interactivity. Its content draws on two sources, the first ones are the experiences in the virtual world Second Life and the second one is the intellectual capital and collaborative knowledge management.
Intellectual Capital
Intellectual capital, according to Benavides Benavides, E. (2012), “is everything that cannot be touched but it can make money for the company.” “Intellectual capital is the search for effective use of knowledge,” “represents the collective intangible assets that can be identified and measured” “is the set of company assets, although not reflected in the financial statements that generate or will generate value for it in the future, as a result of aspects related to human capital and with structural capital as the innovation ability, customer relations, quality of processes, products and services, cultural capital and communications that allow to a company to take a better advantage of the opportunities than others, resulting in the generation of future benefits.”
“Intellectual capital is the product of the interplay of Human Capital (knowledge workers, the ability to learn and adapt, etc.), Structural Capital (trademarks, patents, copyrights, product names and other assets intangible internal processes and research and development, etc.) and Relational Capital (business relationships with customers, suppliers, distributors, investors and other stakeholders: government and society in general), which is reflected on the ability of the human talent to add value not only to tangible assets but also to intangible assets of an organization which generate or will generate future value on which the organization can consolidate a sustainable competitive advantage over time.” Benavides, E. (2012).
Furthermore the research analyzes the model DirCCI, “Collaborative Management of Intellectual Capital” in which, from the perspective of intellectual capital, a way of integrating collaborative business rules is presented. Bernuy A. (2007)
Bernuy Bernuy A. (2007) presents: (1) the direction as an entity; (2) the indicators of intellectual capital as a result of learning; (3) the environment that always releases changes or delivers rules of play, (4) a collaborative system as the main component that instructs, shares and supports the decisions. This new system is based on agents and the processes of transformation from human resources to structural capital and relational capital. Then is when the organization creates knowledge and the most important elements are the innovation, competitive skills and human development. Transformation processes are studied in other research called “intellectual Capital navigator”. Bontis N. (1998). The transformation is based on rules called “workflow” Bernuy A. (2007).
Figure 1.
DirCCI Model. Collaborative management of intellectual capital from the reference Bernuy A (2007)