Modelling Information Demand in an Enterprise Context: Method, Notation, and Lessons Learned

Modelling Information Demand in an Enterprise Context: Method, Notation, and Lessons Learned

Magnus Lundqvist (Jönköping University, Sweden), Kurt Sandkuhl (University of Rostock, Germany) and Ulf Seigerroth (Jönköping University, Sweden)
DOI: 10.4018/978-1-4666-4161-7.ch004
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Abstract

Information overload is perceived as a common problem in organisations and enterprises, which calls for new organisational and technological approaches for more pertinent and accurate information supply. The paper contributes to addressing this problem by proposing a method for information demand modelling, which contributes to capturing and understanding the information demand of roles in organisations. This method consists to a large extent of an application of enterprise modelling techniques. Illustrated by a case from automotive industries, lessons learned from information demand modelling are presented and discussed. This includes the specific perspective taken in the method for information demand analysis, common challenges experienced in demand modelling, and the validity of recommendations from participative enterprise modelling for information demand modelling. Furthermore, the paper introduces the notation applied for information demand models and discusses refinement process of this notation.
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2. Background And Previous Results

The work presented in this paper continues research in information logistics, in particular information demand modelling. This section briefly summarises this research, which includes a short introduction to the field of information logistics and related work in information demand modelling (Section 2.1), and the conceptualisation of information demand used in this paper with its origin (Section 2.2).

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