MLA
Roberts, Lynne D., et al. "Modelling Stages of Behaviour in Social Virtual Communities." E-Collaboration: Concepts, Methodologies, Tools, and Applications, edited by Ned Kock, IGI Global, 2009, pp. 1147-1156. https://doi.org/10.4018/978-1-60566-652-5.ch085
APA
Roberts, L. D., Smith, L. M., & Pollock, C. M. (2009). Modelling Stages of Behaviour in Social Virtual Communities. In N. Kock (Ed.), E-Collaboration: Concepts, Methodologies, Tools, and Applications (pp. 1147-1156). IGI Global. https://doi.org/10.4018/978-1-60566-652-5.ch085
Chicago
Roberts, Lynne D., Leigh M. Smith, and Clare M. Pollock. "Modelling Stages of Behaviour in Social Virtual Communities." In E-Collaboration: Concepts, Methodologies, Tools, and Applications, edited by Ned Kock, 1147-1156. Hershey, PA: IGI Global, 2009. https://doi.org/10.4018/978-1-60566-652-5.ch085
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