A Multi-Agent System for Handling Adaptive E-Services

A Multi-Agent System for Handling Adaptive E-Services

Pasquale De Meo (Università degli Studi Mediterranea di Reggio Calabria, Italy), Giovanni Quattrone (Università degli Studi Mediterranea di Reggio Calabria, Italy), Giorgio Terracina (Università degli Studi Della Calabria, Italy) and Domenico Ursino (Università degli Studi Mediterranea di Reggio Calabria, Italy)
DOI: 10.4018/978-1-61520-967-5.ch031

Abstract

An Electronic-Service (E-Service) can be defined as a collection of network-resident software programs that collaborate for supporting users in both accessing and selecting data and services of their interest present in a provider site. Examples of e-services are e-commerce, e-learning, e-government, e-recruitment and e-health applications. E-Services are undoubtely one of the engines presently supporting the Internet Revolution. Indeed, nowadays, a large number and a great variety of providers offer their services also or exclusively via the Internet.

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