A Multi-Agent System for Handling Adaptive E-Services

Abstract

An Electronic-Service (E-Service) can be defined as a collection of network-resident software programs that collaborate for supporting users in both accessing and selecting data and services of their interest present in a provider site. Examples of e-services are e-commerce, e-learning, e-government, e-recruitment and e-health applications. E-Services are undoubtely one of the engines presently supporting the Internet Revolution. Indeed, nowadays, a large number and a great variety of providers offer their services also or exclusively via the Internet.