Multi-Faceted Industry-Academia Collaboration

Multi-Faceted Industry-Academia Collaboration

K Guruprasad (TCS BPO, India)
DOI: 10.4018/978-1-4666-2845-8.ch007


This chapter examines ways in which industry and academia collaboration can happen, keeping in mind the current generation of graduating students, current business needs, and global market competition. Mainly IT, ITES and BPO industries are in the scope, although BPO is given more focus owing to huge growth that is happening in Indian BPO industry. BPO work demystification and its impact on the Gen-Y workforce are addressed, which plays an important role in building paradigms that enhance academic collaboration. Some best practices happening currently are mentioned and recommendations suggested. In addition, the benefits of collaboration to both industry and academia, challenges involved in implementation, and exceptions to some of these approaches are discussed. Some case studies are explained in detail.
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University-Industry interaction is not new and is in existence in one form or other for long. While it appears to be more profound in advanced countries, today it is happening in India too. But it needs to happen more and in a more systematic way as India has started figuring prominently on the world map in both the university and industry spaces.

The advent of knowledge society has seen many efforts in higher education to make it more close to societal needs. The two important aspects for this are how we prepare our students for them to fit in work and real life situation, and how we make provisions for lifelong learning. It is rather necessary that industry and academia work in close relation complementing and supplementing each other. It is in this context that the chapter discusses the multifaceted industry-academia collaboration for corporate education taking the case of BPO/KPO industries.

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