Navigating the Opportunities and Challenges of AI and Automation in Human Resource Development

Abstract

The integration of artificial intelligence and automation in human resource management marks a transformative shift, promising efficiency gains while posing complex challenges. This chapter offers a critical examination of the scholarly discourse surrounding of artificial intelligence and automation in HRM, emphasizing the need for a nuanced understanding of their implications. While some scholars emphasize the transformative potential of these technologies, others advocate for a cautious approach, calling for empirical research to address specific HRM outcomes. This disparity reflects the complexity inherent in artificial intelligence and automation adoption in HRM, necessitating a balanced discourse that acknowledges both opportunities and challenges. Against this backdrop, this chapter contributes to the ongoing dialogue by conducting a systematic review of current literature on of artificial intelligence and automation in HRM. It analyzes various theoretical and empirical studies to provide insights into the multifaceted implications of these technologies. By exploring functional applications and strategic implications, the chapter underscores the importance of considering broader societal and human development issues. Ultimately, it advocates for informed decision-making that balances technological efficiency with ethical considerations, recognizing the profound impact of artificial intelligence and automation on HRM and beyond.