MLA
Kosaka, Michitaka and Kunio Shirahada. "New Trends in Service Science and Education for Service Innovation." Progressive Trends in Knowledge and System-Based Science for Service Innovation. IGI Global, 2014. 1-21. Web. 11 Dec. 2019. doi:10.4018/978-1-4666-4663-6.ch001
APA
Kosaka, M., & Shirahada, K. (2014). New Trends in Service Science and Education for Service Innovation. In M. Kosaka, & K. Shirahada (Eds.), Progressive Trends in Knowledge and System-Based Science for Service Innovation (pp. 1-21). Hershey, PA: IGI Global. doi:10.4018/978-1-4666-4663-6.ch001
Chicago
Kosaka, Michitaka and Kunio Shirahada. "New Trends in Service Science and Education for Service Innovation." In Progressive Trends in Knowledge and System-Based Science for Service Innovation, ed. Michitaka Kosaka and Kunio Shirahada, 1-21 (2014), accessed December 11, 2019. doi:10.4018/978-1-4666-4663-6.ch001
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