On Knowledge Management: Intellectual Assets as Facilitating Infrastructure

On Knowledge Management: Intellectual Assets as Facilitating Infrastructure

Mohammad Mousakhani (University of Tehran, Iran) and Khadijeh Rouzbehani (University of Tehran, Iran)
DOI: 10.4018/978-1-5225-1913-3.ch032
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Successful implementation of knowledge management for organization requires a systematic and comprehensive perspective about various organizational factors. Appropriateness of these factors and their integration and coordination is a vital prerequisite to implement knowledge management effectively. The primary purpose of the research is investigating the relationship between three fundamental aspects of intellectual assets – human capital, structural capital and relational capital – with knowledge management practices. The method of the research is descriptive and co relational. The research was conducted in petrochemical Company in Tehran. The total number of personnel was 720 and the sample of 265 members of personnel was selected as statistical sampling. According to the research findings, there are significant relationships between these intellectual assets and knowledge management practices. These findings support the necessity of preparing the prerequisites of effective implementation of knowledge management. Accordingly an organization characterized by more developed intellectual capitals can benefit from knowledge management initiatives.
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2. Literature Review

2.1. Intellectual Capacity

OECD has presented one of the most practical definitions of intellectual capacity. According to that definition there are two types of intangible capital in organizations: the first one is organizational structural capital and the second one is human capital. The human capital in internal organizational environment is labeled as employees and the human capital in external organizational environment includes customers and suppliers. Other scholars such as Roos et al (1997), Bontis (1996), Brooking (1996) and Stewart (1997) have reviewed the literature of intellectual capacity. Intellectual capital is rather complicated and vague but once it is diagnosed and implemented well, it can make an organization highly competitive (Binits, 1999). Brooking (1996) puts it this way: Intellectual and human capital provides a robust infrastructure which empowers an organization to achieve its goals. Intellectual capital is in fact the experience, information and the mental assets which are the drivers of future corporate wealth (Skyrme, 2003). Making comparison between the definitions given by Brooking (1996), Roos (1997), Stewart (1997) and Bintis (1998), there are three key concepts which they all agree on: Human capital, structural capital, and relational capital.

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