MLA
Chen, Charlie,et al. "Online Behavior Modeling: An Effective and Affordable Software Training Method." Software Applications: Concepts, Methodologies, Tools, and Applications, edited by Pierre F. Tiako, IGI Global, 2009, pp. 2230-2246. http://doi:10.4018/978-1-60566-060-8.ch131
APA
Chen, C., Ryan, T., & Olfman, L. (2009). Online Behavior Modeling: An Effective and Affordable Software Training Method. In Tiako, P. (Ed.), Software Applications: Concepts, Methodologies, Tools, and Applications (pp. 2230-2246). IGI Global. http://doi:10.4018/978-1-60566-060-8.ch131
Chicago
Chen, Charlie and Terry Ryan, and Lorne Olfman. "Online Behavior Modeling: An Effective and Affordable Software Training Method." In Software Applications: Concepts, Methodologies, Tools, and Applications. edited by Pierre F. Tiako, 2230-2246. Hershey, PA: IGI Global, 2009. http://doi:10.4018/978-1-60566-060-8.ch131
Export Reference
