MLA
Li, Dahui, et al. "Online Consumers' Switching Behavior: A Buyer-Seller Relationship Perspective." Contemporary Research in E-Branding, edited by Subir Bandyopadhyay, IGI Global, 2009, pp. 216-227. https://doi.org/10.4018/978-1-59904-813-0.ch014
APA
Li, D., Browne, G. J., & Wetherbe, J. C. (2009). Online Consumers' Switching Behavior: A Buyer-Seller Relationship Perspective. In S. Bandyopadhyay (Ed.), Contemporary Research in E-Branding (pp. 216-227). IGI Global. https://doi.org/10.4018/978-1-59904-813-0.ch014
Chicago
Li, Dahui, Glenn J. Browne, and James C. Wetherbe. "Online Consumers' Switching Behavior: A Buyer-Seller Relationship Perspective." In Contemporary Research in E-Branding, edited by Subir Bandyopadhyay, 216-227. Hershey, PA: IGI Global, 2009. https://doi.org/10.4018/978-1-59904-813-0.ch014
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