Online Group Facilitation Skills

Online Group Facilitation Skills

Nancy White
Copyright: © 2006 |Pages: 5
DOI: 10.4018/978-1-59140-563-4.ch067
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Traditional face-to-face (F2F) group facilitation is a well-evolved practice. Roger Schwarz defined it as “a process in which a person who is acceptable to all members of the group, substantively neutral and has no decision-making authority intervenes to help a group improve the way it identifies and solves problems and makes decisions, in order to increase the group’s effectiveness” (Schwarz, 1994, p 4). Like most practices, facilitation includes a wide range of techniques and philosophical underpinning. For example, while Schwarz notes that group members can’t formally fill the role of facilitator, or do not have decision-making power, there are other models that include both these conditions.

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