MLA
Lumsden, J. "Online-Questionaire Design Guidelines." Handbook of Research on Electronic Surveys and Measurements, edited by Rodney A. Reynolds, et al., IGI Global, 2007, pp. 44-64. http://doi:10.4018/978-1-59140-792-8.ch005
APA
Lumsden, J. (2007). Online-Questionaire Design Guidelines. In Reynolds, R. A., Woods, R., & Baker, J. D. (Eds.), Handbook of Research on Electronic Surveys and Measurements (pp. 44-64). IGI Global. http://doi:10.4018/978-1-59140-792-8.ch005
Chicago
Lumsden, J. "Online-Questionaire Design Guidelines." In Handbook of Research on Electronic Surveys and Measurements. edited by Rodney A. Reynolds , Robert Woods , and Jason D. Baker, 44-64. Hershey, PA: IGI Global, 2007. http://doi:10.4018/978-1-59140-792-8.ch005
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