Online Strategic and Operational Planning Procedures in the Integrated Management Information Systems for Educational Institutions

Abstract

This chapter is focused on strategic, operational hierarchical, non-hierarchical, and multi-criteria planning of the educational institutions and illustrated by the case-study example. It, also, describes a practical implementation procedures for the proposed business model and procedures, using mathematical methods of the Liner Algebra. A quantitative approach of the Strategic and Operational Planning, described in this chapter, introduces the V-index numeric indicator as a key measurement of objectives/targets accomplishment for each unit (including an entire institution) and individual of the institution's planning process and his/her/its role for strategic planning analysis and control. The solutions, presented in this chapter, play a vital role in the Performance-Based Management Systems with the multi-rated feedback (360-degree evaluation). This system is a heart of any Institutional Integrated Management System and provides a comparative analysis of the members of all categories of the institution's staff—Academic, Administrative, Technical, or Ancillary—including basic requisite information for promotion, tenure, merit pay, and post-tenure review decisions of the appraises. It also creates an opportunity for effective analysis and control for the institution financial aspects, which includes Productivity and Finance Planning, as well as Financial Controls, Budgets, and Audit. This theoretical research has had an effective practical background, at the University of Technology, Jamaica, using the original software developed by the authors and implemented within the university.