MLA
Chen, Charlie C., and R. S. Shaw. "Online Synchronous vs. Asynchronous Software Training Through the Behavioral Modeling Approach: A Longitudinal Field Experiment." Handbook of Distance Learning for Real-Time and Asynchronous Information Technology Education, edited by Solomon Negash, et al., IGI Global, 2008, pp. 83-97. https://doi.org/10.4018/978-1-59904-964-9.ch004
APA
Chen, C. C. & Shaw, R. S. (2008). Online Synchronous vs. Asynchronous Software Training Through the Behavioral Modeling Approach: A Longitudinal Field Experiment. In S. Negash, M. Whitman, A. Woszczynski, K. Hoganson, & H. Mattord (Eds.), Handbook of Distance Learning for Real-Time and Asynchronous Information Technology Education (pp. 83-97). IGI Global. https://doi.org/10.4018/978-1-59904-964-9.ch004
Chicago
Chen, Charlie C., and R. S. Shaw. "Online Synchronous vs. Asynchronous Software Training Through the Behavioral Modeling Approach: A Longitudinal Field Experiment." In Handbook of Distance Learning for Real-Time and Asynchronous Information Technology Education, edited by Solomon Negash, et al., 83-97. Hershey, PA: IGI Global, 2008. https://doi.org/10.4018/978-1-59904-964-9.ch004
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