The new trend of information technology and communications has been adopted by court systems. A similar path follows other powers in the republics: executive branches with e-government portals and legislative branches with informative and participatory portals. Despite the fact that technology has reached the judiciary branch, we know very little about the changes, advantages or disadvantages of this adoption. The purpose of this chapter is to explore the use of technology, especially in the websites portals in the Latin America region. An assessment model, which has been developed by Sandoval and Gil-García (2015) and that has four components: information, interaction, integration and participation, has been implemented on a sample of 25 countries during the month of July, 2015. Findings reveal a great disparity among the different countries in the region.
TopIntroduction
Currently, most agencies, departments, and government offices have some integration with technology. This Internet-centrism trend explained by Morozov, (2014) has induced judicial branches to adopt technology in order to become more effective. Also, the open government worldwide trend creates new needs to manage information and to open their processes and data to the public, being this another reason to use information technology in judiciary information.
It is commonly accepted that government offices in the executive branch use ICT’s which includes both, services and policies (Deb, 1999). This e-government trend has been studied at national and local levels. Many scholars have promoted efforts to assess electronic government implementation and uses with different perspectives and indicators; most of them having been developed in the last decade (Scholl, 2010).
The e-government assessment evaluation has been implemented to differentiate between executive portals, judiciary portals and legislative portals. A first attempt was made by Sandoval and Gil-García (2010) in order to produce a distinction among these as shown in Table 1.
Table 1.
Distinction on e-government portals
| E-Government Portals (Federal and Local) | Legislative Websites | Judicial Websites |
Objective | Sharing information and transactional | Information and interaction | Information |
Usefulness | Reduction of time and transactions | Precise information and legislative debate of bills | Timely information |
Relationship with the citizen | Integral | Bidirectional | Bidirectional |
Value Added | Efficiency and image | Social participation and public image | Image and openness |
Offered Services | Payment of taxes, discussion forums, training, videos, information about procedures, training, information sharing among agencies, collaboration, citizen interaction | Laws updating, congressman interaction with citizens; civic culture, online debates | Updated laws, lawyers interaction, training, online debates, legal actions, updated legal information. Legal interaction |
Citizen participation | Interactive, payments, collection of information | Debate and discussion, overview of information | Passive role, accountability of information |
Source: Sandoval-Almazán and Gil-García (2010) page 100.