Operationalization of Digital Technologies and Skills in Public Services: The Robots in Security Policies

Abstract

This chapter explores the changes in security processes caused by robots used in various functions in different areas of public security and their effects on strategy and policies. The chapter predicts robots in public security may have various results in two perspectives. The first addresses the use of robots as a tool for ensuring public security, requiring an increase in the digital skills of individuals and developing their capacity to adapt to these technologies. The second perspective considers the robots directly replacing people's positions and become an employment subject. Building a hybrid approach based on these perspectives, the chapter conveys the development of robot technology and how robots are integrated into public security policies. Finally, it gives a case study on the USA, which emerges as the most concrete and saturated example of robotics in security developments, and Türkiye, which the researchers, have selected as an excellent example in terms of both familiarity and relative development difference as their homeland.