Organization and Management Issues of End User Computing

Organization and Management Issues of End User Computing

Jason C.H. Chen (Gonzaga University, USA), Robert W. Holt (Gonzaga University, USA) and D. Bruce Sun (California State University at Long Beach, USA)
DOI: 10.4018/978-1-59904-945-8.ch004
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Abstract

End-user computing (EUC) or as it is commonly termed, end-user development (EUD), is a concept and capability granted by advancement in technology that allows participants in a business environment to utilize information technology (IT) by developing applications of their own. Traditional methodology required a software program to be developed by trained programmers in the analysis and design stages of the systems development life cycle, where a user had to accept the program as an individual entity with unalterable characteristics. EUC/EUD now enables this person to customize the program around his/her specific demands. The framework of EUC establishes empowerment and capabilities so that anyone can develop entire information systems (IS) with little or no help from professional systems analysts or programmers, along with accessing data and creating reports (Laudon & Laudon, 2003). EUC/EUD is a topic in the IT environment that cherishes a progressive history spanning from the mid-1970’s to what it as today.

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