Organizational Intelligence Scale for Business Organizations in Chaotic Situations

Organizational Intelligence Scale for Business Organizations in Chaotic Situations

Şefika Şule Erçetin (Lancaster University, UK & Hacettepe University, Turkey), Nihan Potas (Gazi University, Turkey) and İlker Koç (Banking Regulation and Supervision Agency, Turkey)
DOI: 10.4018/978-1-5225-3909-4.ch031

Abstract

One of the key roles of the present era in the management of an organization is intelligence. This influences the management of employees as well as applicability of human capital within the organization at a particular time. The significance of intelligence to both employees and organizations for the smooth operation of the organization cannot be overemphasized. It not only depicts the theoretical bases of intelligence in organizations but it also outlines the practical reflections at workplace. The purpose of this study is to develop a new scale that can be adopted in the evaluation of organizational intelligence based on management and competence in decision-making within firms in as far as trade, industry, finance and services tailored to transformation of companies operating in the business sector is concerned. Equally, a new methodology for testing the consistency of financial data of the companies in relation to this scale will also be introduced.

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