MLA
Erçetin, Şefika Şule, et al. "Organizational Intelligence Scale for Business Organizations in Chaotic Situations." Operations and Service Management: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, IGI Global, 2018, pp. 642-661. https://doi.org/10.4018/978-1-5225-3909-4.ch031
APA
Erçetin, Ş. Ş., Potas, N., & Koç, İ. (2018). Organizational Intelligence Scale for Business Organizations in Chaotic Situations. In I. Management Association (Ed.), Operations and Service Management: Concepts, Methodologies, Tools, and Applications (pp. 642-661). IGI Global. https://doi.org/10.4018/978-1-5225-3909-4.ch031
Chicago
Erçetin, Şefika Şule, Nihan Potas, and İlker Koç. "Organizational Intelligence Scale for Business Organizations in Chaotic Situations." In Operations and Service Management: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, 642-661. Hershey, PA: IGI Global, 2018. https://doi.org/10.4018/978-1-5225-3909-4.ch031
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