Organizational Intranets: Cultivating Information Technology For the People By the People

Abstract

This chapter highlights some key implementation challenges associated with the introduction of intranet technology. Based on the case we will argue for a different managerial mindset, given the nature of intranet technology itself and context-specific issues. In light of this mindset, we offer intranet managers a way forward and compare our advice against some recent intranet research findings. Finally we will examine some current trends and also discuss avenues that we believe warrant further research attention.