Organizational Readiness to Adopt ERP: An Evaluation Model for Manufacturing SMEs

Organizational Readiness to Adopt ERP: An Evaluation Model for Manufacturing SMEs

Louis Raymond (Université du Québec à Trois-Rivières, Canada), Suzanne Rivard (HEC Montréal, Canada) and Danie Jutras (Université du Québec à Trois-Rivières, Canada)
DOI: 10.4018/978-1-59904-826-0.ch007
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Abstract

Enterprise resource planning (ERP) systems are now being implemented in small and medium-sized enterprises (SMEs). This chapter presents the results of a study that proposes and validates a framework for evaluating the level of readiness for ERP adoption in manufacturing SMEs. The framework conceptualizes readiness to adopt an ERP as including four dimensions: the organizational context, external forces, perception of ERP, and business processes. A field study of eleven manufacturing SMEs was conducted. The framework led to the classification of these firms in three clusters: “committed adopters” (4 firms), “uncommitted adopters” (5 firms), and “late adopters” (2 firms).

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