MLA
Beaumont, Nicholas B. "An Overview of Service Level Agreements." Outsourcing and Offshoring in the 21st Century: A Socio-Economic Perspective, edited by Harbhajan Kehal and Varinder Singh, IGI Global, 2006, pp. 302-325. https://doi.org/10.4018/978-1-59140-875-8.ch014
APA
Beaumont, N. B. (2006). An Overview of Service Level Agreements. In H. Kehal & V. Singh (Eds.), Outsourcing and Offshoring in the 21st Century: A Socio-Economic Perspective (pp. 302-325). IGI Global. https://doi.org/10.4018/978-1-59140-875-8.ch014
Chicago
Beaumont, Nicholas B. "An Overview of Service Level Agreements." In Outsourcing and Offshoring in the 21st Century: A Socio-Economic Perspective, edited by Harbhajan Kehal and Varinder Singh, 302-325. Hershey, PA: IGI Global, 2006. https://doi.org/10.4018/978-1-59140-875-8.ch014
Export Reference