Package Selection

Package Selection

Len Asprey (Practical Information Management Solutions Pty Ltd., Australia) and Michael Middleton (Queensland University of Technology, Australia)
DOI: 10.4018/978-1-59140-055-4.ch020


This chapter covers the typical procurement processes for selecting an IDCM solution and contains useful techniques for validating various solutions against requirements and negotiating a contract with a supplier. Our objectives for this chapter are as follows: • Discuss the requirements for developing a procurement (or contract) strategy and review the various procurement options that enterprises might use to select an IDCM solution. • Discuss the requirement for an Evaluation Strategy as a methodology for reviewing proposals from suppliers, and provide an example Evaluation Plan template. • Discuss the benefits of conducting a Benchmark Assessment as a method of helping to discern the most appropriate IDCM solution for the enterprise, and provide an example Benchmark Specification template. • Consider the types of functional gaps that might be identified between requirements and offered solutions. • Discuss the importance of reference site checks and the added benefits of reference site visits. • Consider the types of issues that may need to be considered when determining final selection, and the submission of a Selection Report. • Discuss the requirement for the development and execution of a comprehensive contract as a strategy to facilitate successful implementation.

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