MLA
Symonds, Judith. "Palming the Future: E-Government Strategy Development for a Tertiary Education Organisation." Electronic Government: Concepts, Methodologies, Tools, and Applications, edited by Ari-Veikko Anttiroiko, IGI Global, 2008, pp. 3764-3776. http://doi:10.4018/978-1-59904-947-2.ch273
APA
Symonds, J. (2008). Palming the Future: E-Government Strategy Development for a Tertiary Education Organisation. In Anttiroiko, A. (Eds.), Electronic Government: Concepts, Methodologies, Tools, and Applications (pp. 3764-3776). IGI Global. http://doi:10.4018/978-1-59904-947-2.ch273
Chicago
Symonds, Judith. "Palming the Future: E-Government Strategy Development for a Tertiary Education Organisation." In Electronic Government: Concepts, Methodologies, Tools, and Applications. edited by Ari-Veikko Anttiroiko, 3764-3776. Hershey, PA: IGI Global, 2008. http://doi:10.4018/978-1-59904-947-2.ch273
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