Paradigms, Science, and Technology: The Case of E-Customs

Paradigms, Science, and Technology: The Case of E-Customs

Roman Boutellier (ETH Zurich, Switzerland), Mareike Heinzen (ETH Zurich, Switzerland) and Marta Raus (ETH Zurich, Switzerland)
DOI: 10.4018/978-1-61520-609-4.ch007
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This chapter explores the concept of paradigms, science, and technology in the context of information technology (IT). Therefore, the linear model of Francis Bacon and Thomas Kuhn’s notion of scientific paradigms are reviewed. This review reveals that the linear model has to be advanced, and supports the adoption of Kuhnian ideas from science to technology. As IT paradigms transform business processes, a five-level concept is introduced for deriving managerial implications and guidelines. Within the case of e-customs, a European-funded project tries to ease border security and control by adopting a common standardized e-customs solution across the public sector in Europe. The rise of the IT paradigm within customs and its effect on business operations will be explained. This chapter contributes to the research in diffusion and adoption of innovation using science progress and the interplay of science and technology as dominant concepts.

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