MLA
Segovia, Roy H., et al. "Paralingual Web Design and Trust in E-Government." Web Technologies: Concepts, Methodologies, Tools, and Applications, edited by Arthur Tatnall, IGI Global, 2010, pp. 277-290. https://doi.org/10.4018/978-1-60566-982-3.ch017
APA
Segovia, R. H., Jennex, M. E., & Beatty, J. (2010). Paralingual Web Design and Trust in E-Government. In A. Tatnall (Ed.), Web Technologies: Concepts, Methodologies, Tools, and Applications (pp. 277-290). IGI Global. https://doi.org/10.4018/978-1-60566-982-3.ch017
Chicago
Segovia, Roy H., Murray E. Jennex, and James Beatty. "Paralingual Web Design and Trust in E-Government." In Web Technologies: Concepts, Methodologies, Tools, and Applications, edited by Arthur Tatnall, 277-290. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-60566-982-3.ch017
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