MLA
McGill, Tanya J., et al. "Perceptions, User Satisfaction and Success: Testing the DeLone and McLean Model in the User Developed Application Domain." Advanced Topics in Information Resources Management, Volume 3, edited by Mehdi Khosrow-Pour, D.B.A., IGI Global, 2004, pp. 87-116. https://doi.org/10.4018/978-1-59140-253-4.ch004
APA
McGill, T. J., Klobas, J. E., & Hobbs, V. J. (2004). Perceptions, User Satisfaction and Success: Testing the DeLone and McLean Model in the User Developed Application Domain. In M. Khosrow-Pour, D.B.A. (Ed.), Advanced Topics in Information Resources Management, Volume 3 (pp. 87-116). IGI Global. https://doi.org/10.4018/978-1-59140-253-4.ch004
Chicago
McGill, Tanya J., Jane E. Klobas, and Valerie J. Hobbs. "Perceptions, User Satisfaction and Success: Testing the DeLone and McLean Model in the User Developed Application Domain." In Advanced Topics in Information Resources Management, Volume 3, edited by Mehdi Khosrow-Pour, D.B.A., 87-116. Hershey, PA: IGI Global, 2004. https://doi.org/10.4018/978-1-59140-253-4.ch004
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