MLA
Kumar, Rakesh. "Performance Analysis of a Markovian Queuing System with Reneging and Retention of Reneged Customers." Stochastic Processes and Models in Operations Research, edited by Neelamegam Anbazhagan, IGI Global, 2016, pp. 97-105. https://doi.org/10.4018/978-1-5225-0044-5.ch006
APA
Kumar, R. (2016). Performance Analysis of a Markovian Queuing System with Reneging and Retention of Reneged Customers. In N. Anbazhagan (Ed.), Stochastic Processes and Models in Operations Research (pp. 97-105). IGI Global. https://doi.org/10.4018/978-1-5225-0044-5.ch006
Chicago
Kumar, Rakesh. "Performance Analysis of a Markovian Queuing System with Reneging and Retention of Reneged Customers." In Stochastic Processes and Models in Operations Research, edited by Neelamegam Anbazhagan, 97-105. Hershey, PA: IGI Global, 2016. https://doi.org/10.4018/978-1-5225-0044-5.ch006
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