Performance Appraisal Approaches and Methods for IT/IS Projects: A Review

Performance Appraisal Approaches and Methods for IT/IS Projects: A Review

António Silva (University of Minho, Portugal), João Varajão (Centro ALGORITMI, University of Minho, Portugal), José Luís Pereira (University of Minho, Portugal) and Carlos Sousa Pinto (University of Minho, Portugal)
DOI: 10.4018/978-1-5225-8356-1.ch078
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In increasingly demanding environments, organizations need to manage their human resources effectively, as these are fundamental to their success. Therefore, it is important to improve the performance of these resources by conducting systematic evaluations and by collecting information on their productivity, training needs, and individual and team performance. In the context of Information Technologies/Information Systems (IT/IS) projects, there is not much research work focused on human resources performance evaluation. This paper aims to fill this gap by reviewing approaches and methods for performance appraisal, which can be successfully applied in IT/IS projects. Are presented approaches and methods focused on: personality; behaviors; comparison; and outcomes/results.
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The Importance Of Performance Appraisal

Performance appraisal is a measurement and systematic comparison of individual, group and organizational variables, supported in a framework of skills and/or pre-defined objectives. Performance comes from the competencies (knowledge, experience and attitudes) inherent to the individuals, from their personality, their motivation, interpersonal relations, the work environment and the characteristics of projects and organizations (Lussier & Hendon, 2016).

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