Performing Enterprise Architectures Through Gamified Business Models

Performing Enterprise Architectures Through Gamified Business Models

Ricardo Pateiro Marcão (Universidade Europeia, Portugal), Gabriel Pestana (Universidade Europeia, Portugal) and Maria José Sousa (Instituto Universitário de Lisboa (ISCTE-IUL), Portugal & Universidade Europeia, Portugal)
DOI: 10.4018/978-1-5225-7265-7.ch013

Abstract

The profitability of performance and the reduction of turnover are the main challenges of the big companies of the professional services sector. While it is not always possible to achieve all the goals of the large multinationals in each country, it is necessary to assess their development in order to do so. In this way, the steps are identified, going to the new version of new business models, under an organization perspective that can be accompanied by interesting results with a different structure. However, for the sake of management, in order to ensure the cohesion between the teams, it is necessary to create mechanisms for obtaining high income, in order to support the enterprise architecture and the intended business model, which highlights the use of the concept of gamification as one of these mechanisms. This chapter aims to review the literature on the use of architectures and performance demonstrations. In addition to using the gamification concept, the profitability of capital invested in different business activities and the improvement of employee engagement are used. It is intended to consolidate good practices for the implementation of architectures through business models.
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Enterprise Architectures And Frameworks In A Performance Management Context

There are many frameworks used in monitoring help in the development of digital and physical products, such as dashboards and temperature or gases sensors, among others. Dashboards are the oldest, whose concept emerges in the early 20th century in France such as on-board computers. Even today, French cars are the first, from the mid-low range, to present high technology behind the wheel. (Yigitbasioglu and Velcu, 2012) Although the dashboard projection spectrum encompasses an extensive universe of languages and concepts, the standard focuses on Unified Modeling Language (UML) and Business Activity Monitoring (BAM). (Lankhorst, 2009)

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