The Perils of Access and Immediacy: Unintended Consequences of Information Technology

Abstract

What are the potential issues created by the increased access and immediacy offered by information technology? The following chapter suggests how to anticipate these “perils” by applying a conceptual framework, as well as by understanding specific examples and by anticipating future trends. Implications for developers and users of information technology are discussed with suggestions for leveraging access and immediacy while mitigating their perils.