Phenomena of Adoption of Wireless Handheld Devices: A Case of Healthcare Setting

Phenomena of Adoption of Wireless Handheld Devices: A Case of Healthcare Setting

Abdul Hafeez-Baig (University of Southern Queensland, Australia) and Raj Gururajan (University of Southern Queensland, Australia)
DOI: 10.4018/978-1-4666-2842-7.ch002

Abstract

There has been little empirical research into the adoption of wireless technology in healthcare. Although there is a growing interest dedicated to the analysis of technical and operational aspects of wireless devices, there is little research into factors that would lead to the successful adoption of wireless technology in healthcare. Thorough literature reviews were conducted to synthesise adoption theories in the domain of information systems, and shortcomings in the existing literature were highlighted in the context of wireless technology in healthcare. Syntheses demonstrated that there is a need either to expand the existing body of knowledge, or develop new frameworks to accommodate adoption of wireless technology in healthcare. This study has combined the most prominent variables for adoption, identified in the literature, and data collected through healthcare professionals have, to suggest a new adoption model.
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Sustainability And Adoption

Theories of sustainability attempt to comprehend the interactions and integrations of society, environmental and cultural, which explore the capacity to maintain the processes over time. The phenomenon of capacity is to maintain the output of a processes or system within some desirable parameters while adjustments through variations input. An adoption phenomenon, thus, is directly related to the human services and can be driven by common observations. Therefore, adoption can improve through planning, and sustainability of adoption can be improved through better planning.

Phenomena of sustainability and adoption can complement each other. Literature identifies three key attributes of sustainability, namely, benefits, contingencies and the cost associated. It is quite conceivable that these three key attributes are also essential for a healthcare adoption, be it a process or a product. Further, in healthcare type adoption, end users play a major role in asserting the adoption and thus these key attributes assume additional significance.

Sustainability and capacity building can be used interchangeably in healthcare. A lack of capacity building can result in a lack of sustainability. For example, if the capacity building doesn’t occur at staffing levels, then any adoption will suffer. Thus, adoption of a technology can be directly related to capacity building, and to be able to sustain a particular process, outcome, or a system. Therefore understanding of basic adoption theories is important to establish sustainability and to establish capacity building in any domain or environment. This is even more valid in the healthcare environment as adoption of technology helps the healthcare professional to build capacity and provide sustainable services to community at large.

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