Piloting the Change: Migrating a Learning Management System while Discovering a Project Management Protocol

Piloting the Change: Migrating a Learning Management System while Discovering a Project Management Protocol

Autumm Caines (Capital University, USA)
DOI: 10.4018/978-1-4666-4237-9.ch010
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Abstract

Projects that focus on changing existing technology, rather than introducing new technology, have unique challenges and opportunities. These projects incorporate both new and old technology, and while old technologies may be more costly and less effective, users are comfortable with them. This comfort can be a challenge in a time of change. Projects that have a large user base, such as campus-wide projects, pose an even bigger challenge. This case describes the efforts surrounding a pilot program that led to a change in a campus-wide Learning Management System (LMS). This case describes all of the aspects of the project, from the first discussions to the end of the pilot program, and highlights the benefit of a pilot program as a way to instigate change. Faculty from varying departments as well as the Information Technology Department guided the project. In addition to bringing about campus change, this project helped to show the need for a formal IT project management framework.

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